Question 1

Who is MentionOS for?

Accepted Answer

MentionOS is built for Shopify brands focused on growth. Brands who want to understand and improve how AI tools recommend their products. If you're thinking beyond ads and SEO, and paying attention to how AI assistants like ChatGPT, Gemini, and Perplexity influence purchasing decisions, MentionOS is for you.

Question 2

What problem does MentionOS actually solve?

Accepted Answer

Customers are already asking AI tools what to buy and which brands to trust. MentionOS shows you how AI talks about your store today, where you're being surfaced (or ignored), and what you can change to become the brand AI recommends.

Question 3

Is this the same as SEO or is it different?

Accepted Answer

SEO and AI discovery (GEO) aren't either/or. They're a loop: Better SEO + crawlability makes it easier for search engines and AI crawlers to find and index your pages. More high-quality mentions across the web strengthen both your traditional rankings and AI recommendations.

Question 4

Do I need technical or AI knowledge to use this?

Accepted Answer

No. You don't need to know how AI works under the hood. MentionOS translates AI behavior into clear insights and recommended actions you can actually use.

Question 5

Is MentionOS in beta?

Accepted Answer

Yes. MentionOS is currently in private beta with a small group of growth-focused Shopify brands. This allows us to validate AI behavior using real stores and refine insights before public launch. Early access users help shape the product and get priority pricing.

Question 6

Will this affect my store performance or theme?

Accepted Answer

No. MentionOS does not change your theme, checkout, or storefront experience. It analyzes and surfaces insights without impacting site speed or customer experience.

Question 7

How quickly will I see results?

Accepted Answer

You'll get visibility and clarity immediately. MentionOS shows you how AI currently interprets and recommends your brand as soon as you connect your store. Most users identify gaps, blind spots, and opportunities within the first session.

Question 8

Is this meant to replace paid ads or SEO?

Accepted Answer

No, it complements them. MentionOS helps you understand a new discovery channel that's already influencing buying decisions, alongside ads, search, and social.

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